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  1. Smart Serve - Resources FAQs
  2. Proctored Testing
  3. Proctoring

Proctoring

  • How do I know that my webcam/camera is turned on and functional?
  • I passed, how long does it take to get my certificate?
  • Why are answers not provided as part of the test feedback?
  • What happens if I don’t allow access to my screen during the Final Test
  • What is Screen Capture used for?
  • Can I use a photocopy/digital copy of my I.D. to take the proctored test?
  • My course status is showing as "Pending Approval". What does this mean?
  • Puis-je utiliser un passeport international comme pièce d'identité ?
  • Can I use my International Passport as ID?
  • Camera settings on different browsers.
  • Face masks
  • Where do I get a workbook?
  • I completed my test and passed but I never received my certificate?
  • I passed the test, but I did not get my certificate?
  • Do I need to book an appointment for my Final Test?
  • Why do I need to show my photo I.D.?
  • I don't have a camera for the test?
  • Do I need a webcam to take the Final Test?
  • Can I take the Final Test on a phone or mobile device?
Smart Serve - Resources FAQs
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