How often do I have recertify if I take the Retail training program? July 22, 2024 16:53 Recertification is required every 5 years. Check your eCertificate for the certification expiry date. Related articles Can I work in a convenience store with the full Smart Serve Training program? What is the Retail Training Program? As an employer, how can I verify if a staff members certificate is valid? When does my Smart Serve certificate expire? I passed, how long does it take to get my certificate?