Can I work in a convenience store with the full Smart Serve Training program? July 22, 2024 16:46 Yes. The full Smart Serve training program certificate can be used as valid certification in a Retail environment. Related articles Do I have to take the Retail program? RETAIL Training Program Do I have to take the Retail training program if I’m already certified? Who needs to be Smart Serve Certified? How much is the Retail course?