Getting Started
- Does Smart Serve expire?
- Do I have to complete the online training all at once?
- I purchased the course but did not complete it before it expired. Can my course be extended?
- My certificate has expired. Can I still get recertified at the lower rate?
- Mes identifiants de connexion ne fonctionneront pas.
- Avez-vous des codes promo disponibles ?
- Are there coupon codes/discounts available for the training program?
- Y a-t-il de l’audio disponible sur le test final?
- Y a-t-il des mesures d’adaptation prévues pour les troubles d’apprentissage ?
- Are there accommodations provided for learning disabilities?
- Is there audio available on the Final Test?
- How do I change my name on my Smart Serve certificate or account?
- How long is the Smart Serve training course?
- How much does it cost?
- How to Login?
- I don't have a credit card. What should I do?
- How do I pay?
- How to Register for an Online Account
- I have a Token. What do I do?
- How do I redeem a Token?
- When does my course expire?
- Is there an age restriction for taking the course?
- How long is the In-Class Training?
- Do I need to take all of the training to update for Retail Sales?
- How do I start my test?
- Can I start and stop my training during the 30 days?
- How do I register for an Individual account?
- Can I still do the training if I don't have a web camera?
- Can I just do the Final Test?
- My Work / School gave me a Token. How do I use it?