My Online Account
- My email address was used to create an account for someone else. Can I change the information on that account?
- I failed the course. How can I take another test attempt?
- I scored 79% on my final test. Can my mark be “bumped up” to a pass?
- Can I get an extension for the training course?
- I did not complete my course. Can I get a refund?
- Why is my course not loading?
- How do you know that I am already certified?
- How do I change my name?
- Where do I find a copy of my receipt?
- I can't Login but I already have a Smart Serve certificate?
- How often do I need to renew my Smart Serve?
- Can my Smart Serve Certificate be revoked?
- How do I change my password?
- How do I find my Smart Serve certificate?
- Do I need to register?