My Online Account
- My email address was used to create an account for someone else. Can I change the information on that account?
 - I failed the course. How can I take another test attempt?
 - I scored 79% on my final test. Can my mark be “bumped up” to a pass?
 - Can I get an extension for the training course?
 - I did not complete my course. Can I get a refund?
 - Why is my course not loading?