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  1. Smart Serve - Resources FAQs
  2. My Rights and Responsibilities
  3. Frequently Asked

Frequently Asked

  • Liquor Licence and Control Act, 2019 (LLCA)
  • Liquor Delivery Service Licence.
  • How do I set up a responsible house policy for an establishment?
  • Can patrons walk around a restaurant with their drinks?
  • When is it okay to ask customers if they are driving when they have been drinking?
  • Under the BYOW (Bring Your Own Wine) endorsement, can a customer open their own bottle of wine?
  • Can I be held liable for accepting a fake I.D.?
  • Can I accept an expired driver’s license as a proof of legal drinking age?
  • Do Liquor Delivery Employees need Smart Serve?
  • Is Smart Serve mandatory under a Special Occasion Permit (SOP)?
  • Who is responsible for the safety of guests under an SOP?
  • Can employees consume alcohol while on the job?
  • Can volunteers be given complimentary alcoholic drinks at an event?
  • Can a Certified person be fined/charged for over-serving or failing to obtain proper I.D.?
  • Who needs to be certified?
  • What is the legal age to Sell, Serve, Deliver or Handle alcohol in Ontario?
  • What is the legal drinking age in Ontario?
  • I am purchasing or own a licensed establishment, do I need to be Smart Serve Certified?
  • Do part-time and/or unpaid volunteers serving alcohol need to be Smart Serve Certified?
  • Do employees of a Liquor Delivery Service need to be Smart Serve Certified?
  • Do golf course marshals need to be Smart Serve Certified?
Smart Serve - Resources FAQs
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