How do I set up a responsible house policy for an establishment? October 07, 2021 01:58 Updated We have a number of resources and helpful information for creating a House Policy and Procedures on our website under the “Resources” page. Related articles Can patrons walk around a restaurant with their drinks? When is it okay to ask customers if they are driving when they have been drinking? Liquor Delivery Service Licence. Under the BYOW (Bring Your Own Wine) endorsement, can a customer open their own bottle of wine? Does Smart Serve expire?