Regular Office Hours: Monday to Friday: 8:30 AM to 4:30 PM Eastern Standard Time (EST/EDT)
Our office and customer service support operate on the following holiday schedule. Our phone, email, and chat support services will not be available during this time.
Social media support may be limited during weekends, statutory holidays, or overnight. Please submit requests 24/7 online or search our frequently asked questions support resources. All online training and test proctoring services are available 24/7.
Holiday Hours Schedule - Offices are CLOSED on the following holidays:
February 19, 2024: Family Day
March 29, 2024: Good Friday
April 1, 2024: Easter Monday
May 20, 2024: Victoria Day
July 1, 2024: Canada Day
August 5, 2024: Civic Holiday
September 2, 2024: Labour Day
October 14, 2024: Thanksgiving Day
December 25, 2024: Christmas Day
December 26, 2024: Boxing Day
January 1, 2025: New Year's Day