Regular Office Hours: Monday to Friday: 8:30 AM to 4:30 PM Eastern Standard Time (EST/EDT)
Our office and customer service support operate on the following holiday schedule. Our phone, email, and chat support services will not be available during this time.
Social media support may be limited during weekends, statutory holidays, or overnight. Please submit requests 24/7 online or search our frequently asked questions support resources. All online training and test proctoring services are available 24/7.
Holiday Hours Schedule - Offices are CLOSED on the following holidays:
January 1, 2022: New Year’s Day
February 21, 2022: Family Day
April 15, 2022: Good Friday
April 17, 2022: Easter Monday
May 23, 2022: Victoria Day
July 1, 2022: Canada Day
August 1, 2022: Civic Holiday
September 5, 2022: Labour Day
October 10, 2022: Thanksgiving Day
December 26-27: Christmas Day & Boxing Day
January 2, 2023: New Year’s Day