Regular Office Hours: Monday to Friday: 8:30 AM to 4:30 PM Eastern Standard Time (EST/EDT)
Our office and customer service support operate on the following holiday schedule. Our phone, email, and chat support services will not be available during this time.
Social media support may be limited during weekends, statutory holidays, or overnight. Please submit requests 24/7 online or search our frequently asked questions support resources. All online training and test proctoring services are available 24/7.
Holiday Hours Schedule - Offices are CLOSED on the following holidays:
December 25, 2024: Christmas Day
December 26, 2024: Boxing Day
January 1, 2025: New Year's Day
February 17, 2025: Family Day
April 18, 2025: Good Friday
April 21, 2025: Easter Monday
May 19, 2025: Victoria Day
July 1, 2025: Canada Day
August 4, 2025: Civic Holiday
September 1, 2025: Labour Day
October 13, 2025: Thanksgiving Day
December 25, 2025: Christmas Day
December 26, 2025: Boxing Day
January 1, 2026: New Year's Day